Service
Network engineering for New York businesses.
Routers, switches, firewalls, VLANs and cabling — plus Windows Server, Active Directory and remote access that keeps working where most VPNs are blocked. On site across the five boroughs.
The problem
“The internet is slow” is almost never the internet.
Most small-business networks were never designed. They were assembled — a router from the ISP, an unmanaged switch someone bought when they ran out of ports, an access point added the year the office expanded, and cabling run by whoever was free that afternoon.
It works until it doesn’t. Then the symptoms are vague: calls drop, the shared drive stalls at 4pm, the card reader stops talking to the server, Wi-Fi dies in the back office. Nobody can say why, because nothing was ever documented and nothing is segmented, so every problem is a whole-network problem.
Designing it properly is not more expensive than replacing gear repeatedly. It is usually cheaper, and it is the difference between a network you operate and one that surprises you.
What’s included
What the work actually covers.
Firewall and segmentation
OPNsense firewalls with real rule sets, and VLANs that separate staff, guests, phones, cameras and payment devices — so a compromised device is not a compromised office.
Switching and routing
Managed switches configured deliberately, with the VLAN and trunk layout written down rather than living in one person’s memory.
Structured cabling
Proper runs, terminated and labelled, to a tidy patch panel. Unglamorous, and the single biggest cause of intermittent faults when it is done badly.
Wi-Fi that reaches
Access points placed for coverage and channel plan rather than convenience, with a separate guest network that cannot see anything internal.
Remote access
Somebody working from a courthouse, a client site or a hotel opens the office file share exactly as they would at their desk. The tunnel travels inside ordinary HTTPS on the standard web port, so it keeps working on locked-down guest networks — the kind hospitals run — that drop conventional VPNs outright. No holes punched in the firewall, and no desktop left exposed to the internet.
Documentation you keep
Addressing, VLANs, credentials-handling and topology, written down and handed over. Replace us and the next person can read it.
How it runs
From first visit to handover.
Walk the site
We look at what is physically there — the closet, the runs, the gear, the age of it — and ask how the business actually uses it.
Design before buying
Addressing, segmentation and hardware chosen to fit the workload. You buy your own equipment, at your own prices.
Cut over carefully
Staged where it can be, out of hours where it has to be. The goal is that Monday morning is uneventful.
Hand over documented
Diagrams and configuration written down, plus the monitoring so problems announce themselves instead of being reported by staff.
Questions
Asked before every job.
Do I have to replace all my equipment?
Usually not. Plenty of small-business gear is fine and just badly configured. Where hardware genuinely needs replacing we will say which piece and why, not quote a rip-out.
Can you work outside business hours?
Yes. Cutovers that interrupt work should happen when nobody is working. That is normal for this kind of job, not an upcharge to be negotiated.
Do you handle cameras, door access and phones?
Yes — those live on the network too, and they are usually the devices most in need of being segmented away from everything else.
What if something breaks after you have finished?
You call us, not a queue. The documentation means we can usually diagnose it without coming back on site.
Tell us what the network is doing.
Describe the symptoms — which machines, whether it is everything or one segment, and whether it fails outright or just crawls. The first conversation is free. Or see everything else we do.