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Tell us about the problem.
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Response
Most messages get a reply within the hour.
On site
Staten Island, Brooklyn, Queens, the Bronx and Manhattan. Remote work anywhere.
Worth including
What’s happening and when it started · what you’ve already tried · how many people it affects · whether it’s blocking work right now.
What happens next
After you hit send.
It reaches us directly
Straight to our phone. Not a ticket queue, not a shared inbox nobody watches.
We ask what we don’t understand yet
Usually a couple of questions to work out whether this is a quick fix or something structural.
You get a straight answer
What it is, roughly what it takes, and whether it’s even worth doing now. The first conversation is free.